Monica Vinader response
Thank you for sharing your feedback. We are so sorry to hear that the stone colour wasn't as you expected. Natural gemstones can vary beautifully in different lighting, but we always want you to feel confident and happy with your purchase. Providing your Ring was purchased within 100 days, we'd be happy to assist in exploring options for you to return this piece for an exchange to a stone more to your liking, alternatively should you prefer a refund then this is fine too. If you'd like assistance with this process, then please do pop our Customer Care Team a WhatsApp and they'll be more than happy to assist.