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We've reopened our stores. Shop with extra safety measures, Curbside Pickup and more. Learn How

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Customer Service

To our Nordstrom customers,

Due to increased volume and the impact of COVID-19, we're experiencing delays in returns processing and your order may take longer than usual to arrive.

Track your order. Make a return. Request a price adjustment.

Need Help?

Check out our self-service tools to get help fast.

Track Your Order

Make a Return

Request a Price Adjustment

As selected stores reopen, we're offering Contactless Curbside Pickup and safe in-store Alterations services. Find an open store near you.

For more information, visit our COVID-19 FAQs:
Shipping & Pickup | Returns | Curbside Services | Alterations, Price Policy & More

Track Your Order

Make a Return

Need help? We're here, 24/7. 

U.S. 1.888.282.6060

Chat

Canada 1.877.794.5304

Chat

Online Personal Stylists

Get style advice anytime, anywhere. Chat or call 1.877.310.8537.

Beauty Stylists

Our Beauty Stylists can give you expert advice across all our brands. Chat or call 1.800.723.2889.

Designer Specialists

Ask us about the coveted collections from fashion's top brands. Chat or call 1.877.543.7463.

Wedding Stylists

We're here to help with every stylish detail for both you and your wedding party. Chat or call 1.888.300.1295.

Credit Services

For help with The Nordy Club or Nordstrom credit and debit cards, call 1.800.964.1800.

Corporate Offices

Nordstrom Inquiries
1600 Seventh Avenue, Suite 2600
Seattle, WA 98101

International

For help with your international order or questions regarding it, call 1.319.846.4140.