





Details & care
This cozy mule has a plush upper to keep you comfortable while the VIO MOTION™ cushioning provides both flexibility and stability with every step.
- 1 1/4" heel
- Cushioned footbed with arch support
- Textile upper and lining/synthetic sole
- Imported
- American Podiatric Medical Association (APMA) Seal of Acceptance
- Item #10887917
Helpful info:
Size info
- The brand says this runs true to size.
- We recommend wearing new Vionic footwear for limited hours in the first few days of use to allow feet to adjust to a new level of orthotic comfort and support.
Shipping & returns
Free shipping. Free returns. All the time. Purchases made online can also be returned or exchanged at any Nordstrom store, free of charge. Read more about our shipping & returns policies.
Gift options
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Delivery
- Email gift message (free)
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Most helpful positive review
Feb 11, 2026
Comfortable, durable
These are very comfortable and supportive slippers. I've worn them for 2 months now and they are retaining their shape and form well. I like that the bottoms don't scuff hard floors.
TS
Verified purchase
Reposted from vionicshoes.com
Most helpful critical review
Feb 7, 2026
Crappy Slippers is
These shoes are so overpriced. I’ve worn Gemma(s) for many years. They are not the same. After one week, they were squeaking and sounded like you were walking on plastic paper. The footbed feels like thin cheap paper and the form is collapsing too. They want you to break them in before they are expected to feel comfortable.Thats so you are unable to return them. Don’t waste your money on these slippers that should be pulled off the market.
ChiTownGirl
Verified purchase
Reposted from vionicshoes.com
vionicshoes.com response
We appreciate your feedback of the Gemma II Mule slippers. If you have any questions or concerns, please call our Vionic Shoes.com Consumer Care Department at 1-800-695-8637. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
5 stars
53%
4 stars
11%
3 stars
10%
2 stars
10%
1 star
15%
Pros:
Cons:
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Jenny
Reposted from vionicshoes.com
Verified purchase
Feb 15, 2026
Comfy and warm
Comfortable, supportive, a little too warm sometimes
LC
Reposted from vionicshoes.com
Feb 14, 2026
Not comfortable after 2 months
I got my slippers as a Christmas gift, I been wearing it everyday but now they’re not comfortable the cushions sole are hard.
I don’t know if a just got a bad pair.
vionicshoes.com response
Thank you for your review on the Gemma II Mule Slippers and we're so sorry they were uncomfortable. We have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here: https://www.vionicshoes.com/contact-vionic-support
TS
Reposted from vionicshoes.com
Verified purchase
Feb 11, 2026
Comfortable, durable
These are very comfortable and supportive slippers. I've worn them for 2 months now and they are retaining their shape and form well. I like that the bottoms don't scuff hard floors.
jz5reviews
Reposted from vionicshoes.com
Verified purchase
Feb 9, 2026
Inconsistent Sizing
Because my worn out pair of Vionic Sadie slippers were a size 8 and were always a little roomy in fit, I bought the Gemma II Mule slippers in a size 7. The size 7 also seemed roomy after wearing them a few days. I compared them to my old pair by fit and by measurement. They measured almost the same from toe to heel! I was able to do a very simple exchange on the website (which was great!) for a size 6, figuring they must run quite big. Unfortunately no. The size 6 was much too small from toe to heel. I had to return them for a refund. That was also a very simple process which I appreciate. Unfortunately, I've lost my confidence in buying from this brand online and will be looking elsewhere.
vionicshoes.com response
We appreciate your feedback of the Gemma II Mule Slippers. If you have any questions or concerns, please call our Vionic Shoes.com Consumer Care Department at 1-800-695-8637. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
Shannon
Reposted from vionicshoes.com
Verified purchase
Feb 9, 2026
Poor design
Left slipper felt good, but not the right slipper. The way the slipper was designed left an area that poked the outer part of my foot. I miss the slippers they stopped making.
vionicshoes.com response
We value your feedback on the Gemma II Mule Slippers and have forwarded this information to the appropriate team. If you need further assistance, please don't hesitate to contact our Consumer Care Department. You can find our contact information here:https://www.vionicshoes.com/contact-vionic-support
Dee
Reposted from vionicshoes.com
Verified purchase
Feb 9, 2026
Okay, but wish they had more arch support
Like all Vionic shoes, they run on the wide size, so if you have narrow feet, you'll need to use the strap. Thankfully, the Velcro strap makes adjusting the slippers easy. There isn't as much arch support as I'd like, so wearing them all day isn't an option for me (I over-pronate and have metatarsal pain, so I need a firm arch). They are lovely to step into first think in the morning, and when I get home from work.
vionicshoes.com response
We appreciate your feedback of the Gemma II Mule slippers. If you have any questions or concerns, please call our Vionic Shoes.com Consumer Care Department at 1-800-695-8637. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT.
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