Tapered Pleat Front Pant

After spending way too much time on the Nordstrom app, I discovered these trousers. Unique color, nice fabric and just the darts I was looking for to fit me perfectly. The size 8 I ordered arrived as a size 12. Hopping back on the app, I found only one pair left if I ordered as a return, or just reordering direct from Nordstrom again, they were $100 more, one pair left. Customer service, though kind and understanding, said she could not contact the directly to let them know they shipped the wrong trousers, nor could ask if they could replace the incorrect order. There is nothing that can be done to get me the order corrected, but does having access to more merchandise through this third party arrangement really work well for customers when the values that Nordstrom has projected for ALL the years I have purchased items from them (and never been disappointed), not be adhered to by the 3rd party, or whatever arrangement was made with them to provide products for Nordstrom?