Giller Boiled Wool Clog

Tried three different sizes and they were all way off, two sizes being exactly the same and the other being at least a size too small from what is listed. Why is my women’s size 9 Vans sneaker the same size as the 10.5-11US clog??

I am a solid 37EU and have never had any issues when buying shoes online when using the EU sizing chart. This shoe runs small by at least a half size. I love the brown color, but they don't have the 38EU in this color for me to try on and exchange. I will be returning. Bummer because I really love this shoe.

These shoes are very cute and comfortable. They run maybe a little bit big, but wearing them with a thin pair of socks keeps them securely on my feet.