For more information on how points are calculated, click here.
Can my points be exchanged or cashed out for actual currency?
No, points do not have a cash value, cannot be cashed out and can only be converted to a Nordstrom Note.
How will I receive my points?
Points earned will generally be added to your account after your purchase. You can view your points balance by accessing your Nordy Club account here, on Nordstromcard.com or on the Nordstrom app.
Why didn't I earn points on my purchase?
There are two reasons why you may not have been awarded points for your purchase. First, in order to award you points, we need to know that you are a Nordy Club member when you make a purchase. You must either use your Nordstrom card for the purchase or self-identify at Checkout. Click here for details on how to self-identify.
Second, special promotional offers will have defined eligibility and qualification requirements, which must be met to earn points under those promotional offers.