Gift Card Scam Awareness

It's important to know that no legitimate transaction or sale will require you to pay specifically with a Nordstrom Gift Card. Nordstrom U.S. Gift Cards are redeemable at Nordstrom and Nordstrom Rack stores in the United States and online at Nordstrom.com, Nordstromrack.com, and Trunkclub.com. Nordstrom Canada Gift Cards are only redeemable at Nordstrom stores in Canada and online at Nordstrom.ca.

• Never provide gift card details to someone you do not trust and always verify the identity of anyone asking for card details.
• Only check your balance on nordstrom.com/giftcard or by calling 1.877.283.4045.
• Never use Nordstrom Gift Cards to pay for an IRS debt, utilities, Social Security benefits, tech support, bail, ransom or to avoid arrest or deportation.
• Treat cards like cash. Never share the gift card number or PIN.

• Public Service Scams: scammer will pose as a utility company seeking payments via gift cards.
• Government Agency Scams: scammer will pose as IRS, Law Enforcement, or Social Security seeking payments via gift cards.
• COVID-19 Scams: scammer will pose as an acquaintance in need of gift cards to pay off medical bills.
• Coworker Scams: scammers will request a gift card for personal use. Victims are instructed to purchase gift cards and provide card numbers and PINs.
• Grandkid Scam: scammer will pose as an acquaintance in need and will ask directly for money or gift cards.

• Tell the Federal Trade Commission about any type of scam or fraud you detect at ftc.gov/complaint, ReportFraud.ftc.gov or call toll-free: 1.877.FTC.HELP.  For more information on gift card scams, visit: ftc.gov/giftcards.
• Report scams or fraud to your state Attorney General (for a list of state offices, visit naag.org), to the card issuer, and to the police.