Tune 660NC Wireless On-Ear Active Noise-Cancelling Headphones

headphones were great untill one of the speaker wires snapped off tried to fix it but they've made a product that is very difficult to repair so now i have to buy new ones and put the broken pair in e waste. companies next pair of headphones won't be from jbl though, i'll find a company that has more durable products

Not an accomplished audiophile, just a return customer from a prior purchase of the 660NC live model that couldn’t justify the price point of those again. Repeated email contact about reviews has led to this. If a large component of the marketing (and features on the site) are ambient aware and talk-thru, which are impossible to access. A single button on the headset toggles noise cancelling (which is fine but not impressive). They are mildly uncomfortable as on-ear headphones but this was expected. Have had several bursts of incredibly loud static seemingly at random, not great when trying to listen to music in peace. My main concern is the lack of app support for this product, despite receiving multiple correspondences detailing how the app (which I have used before) is useful despite it being entirely useless for this model. Overall, rather dissatisfied with this purchase and will look elsewhere when these inevitably crackle and break despite my prior good experiences with the brand.