Dec 26, 2024
Horrible Customer Service
Not sure the actual quality of the item because I did not receive it. Ordered the Bucket Bag on Black Friday. Came in the Bucket Bag box, but it was the wrong item and actually a Rothy backpack. Was shipped directly from Rothy’s. Contacted both Nordstrom and Rothy’s because they sent the wrong item, and they wouldn’t honor the sale price or just provide any exchanges and said to just return the item. Was told to wait for another sale if I wanted a better price.
ZeroAccountablity
- Size purchased:
- One Size
- Color:
- Hazelnut
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