July 23, 2026
Perfect bag
I love the dividers. It’s just right for a week long journey!
Anonymous
Verified purchaseReposted from shop.hartmann.com
Details & care
Inspired by the intricate contours of a crystal whiskey glass, the Reserve Extended Journey offers both resolute strength and an artful allure. Crafted with durable polycarbonate and accented with full-grain aniline leather, this luggage is built to withstand the demands of travel while maintaining its impeccable appearance. ?
- Polycarbonate matte shell texture offers visual sophistication and abrasion resistance
- Integrated TSA-approved lock for additional security and peace of mind when checking in your luggage
- Magnetic ID Tag: Seamlessly embedded into the aniline leather trim for the utmost discretion
- 12-Position Contoured Handle: Easily adjust the handle height for unparalleled comfort on your travels
- Hand Painted Wheels: Meticulously crafted with a bespoke finish for a touch of luxury on the move
- Item #10685469
- Core Product ID 333333QUXC
Shipping & returns
Free shipping—all the time. Learn more about our shipping & returns policies.
This item has a different return policy. Items sold and shipped by Portmantos can be returned by mail or to a Nordstrom store within 90 days of when the item shipped and must be in new condition, with tags attached.
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Reviews
(58)583.7 out of 5
Most helpful positive review
Most helpful critical review
July 28, 2026
Bad Quality- Regretting buying an additional ba
Within the first time used, the luggage already had a dent. Poor quality and dealing with the online support is horrible. Last week, I used it and the zipper is giving me problems and a piece broke. Please have someone from support reaching out to me by email.
Anonymous
Verified purchaseReposted from shop.hartmann.com
shop.hartmann.com response
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
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5 stars59%
4 stars7%
3 stars9%
2 stars2%
1 star24%
Pros:
Cons:
July 28, 2026
Bad Quality- Regretting buying an additional ba
Within the first time used, the luggage already had a dent. Poor quality and dealing with the online support is horrible. Last week, I used it and the zipper is giving me problems and a piece broke. Please have someone from support reaching out to me by email.
Reposted from shop.hartmann.com
shop.hartmann.com response
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Verified purchase
Anonymous
July 23, 2026
Perfect bag
I love the dividers. It’s just right for a week long journey!
Reposted from shop.hartmann.com
Verified purchase
Anonymous
July 22, 2026
It IS a trunk more than a suitcase :(
I love this set, but this piece really was a trunk! So thick that i couldn't manage it . I loved it , but so impractical . I wish it was just a normal sized medium suitcase. I kept the carryon ( it was normal ) and the duffel, so cute. Just wish they would size this as a regular suitcase :)
Reposted from shop.hartmann.com
shop.hartmann.com response
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Verified purchase
B Girl
June 19, 2026
Poor Quality and Bad Service
I bought this model of Hartmann luggage; the plastic zipper broke the first time I used the suitcase. To its credit, Hartmann send me a replacement. The replacement broke the first time I used it in exactly the same place. Since it broke when I was in South America, I had no choice but to leave the useless luggage behind and buy a new one to finish the trip. This time Hartmann only offered a useless option of repair or a 20% discount on another Hartmann product. Fool me once.....
Reposted from shop.hartmann.com
shop.hartmann.com response
Hello, thank you for taking the time to provide this feedback. Making sure our customers are supported and satisfied with their purchases is extremely important to us, so we're sorry to hear that didn't come through in your experience. We will reach out shortly to follow up and ensure you get the support you need.
Avoid Hartmann Luggage
June 9, 2026
Above Average at Best
I have had the luggage for almost 6 months with extensive travel including air. The piece has shown wear but overall done a decent job so far with only one structural issue.The hard case has held up with no damage on the exterior, just some cosmetic marks from luggage being checked on planes. These marks have not come off with cleaning but again, just cosmetic issues. The other issue was that the gold color handle wore off which exposes the bare unpainted plastic on the handle itself. The structural item that broke was one of the zipper tabs, the locking hole of the tab broke off and Hartman did send a replacement. It may have been a faulty item and I have not experienced any issues with the replacement. Overall the luggage is attractive and operates well but I gave it an above than average due to some of the issues encountered in just 6 months of use. Unsure but I am probably going back to a soft case like the Tweed collection series as I had before. I think the internal design is better for packing.
Reposted from shop.hartmann.com
shop.hartmann.com response
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Clee
May 14, 2026
Incredible luggage
Simply beautiful and functional. Looks amazing and i get compliments all the time.
Reposted from shop.hartmann.com
Verified purchase
Anonymous