Pink Sands Studio Candle with Essential Oils, Set of 2

Hello, thank you for sharing your feedback regarding the Pink Sands™ Studio Collection Candle. We sincerely apologize that your experience did not meet your expectations, particularly with the tunneling and the scent throw. We understand how disappointing it can be when a candle doesn't perform as anticipated, and we appreciate you bringing these issues to our attention. To help prevent tunneling and improve the candle's performance, we recommend a few best practices for candle care. Before each use, please trim the wick to about 1/8 inch. This helps ensure a clean and even burn. Additionally, when you light the candle, allow it to burn for approximately 2-3 hours, or until the entire surface of the wax has melted to the edges of the jar. This creates a full melt pool and helps prevent the wax from tunneling down the center. We are committed to providing the best possible candle experience, and your feedback is invaluable as we continuously strive to improve our products. If you need our help, please call us at 1-877-803-6890, use the Contact Us form on our website at https://www.yankeecandle.com/customer-service/contact-form, or reach out through LiveChat. We’re available Monday to Friday, from 9 am to 8 pm Eastern Time. We look forward to assisting you! Thank you! Yankee Candle Consumer Care