Lands' End response
Thank you for sharing your feedback. We're sorry to hear that the material and overall look of these pants did not meet your expectations, especially since they had been a favorite of yours. We understand how disappointing it is when a product you've enjoyed in the past feels different than expected. Your comments regarding the thinner fabric, stretch, and pajama-like appearance have been shared with our product team for review as we continue to evaluate our materials and design choices.
If you have not already returned the item, we accept most returns within 90 days of the shipping date. If your return qualifies, you'll also have the option to choose merchandise credit for a free return.