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Details & care
Designed for easy hands-on espresso exploration, take your espresso based drinks to the next level - create wherever your curiosity takes you - from Espresso, Americano, Latte, to Cappucino and much more.
This item has a different return policy. Items sold and shipped by KitchenAid can be returned by mail or to a Nordstrom store within 90 days of when the item shipped and must be in new condition, with tags attached.
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[This review was collected as part of a promotion.] I loooovvvee this coffee machine! It's a great all in one machine that is very user friendly and makes coffee that tastes like it's from a premium shop.
BrennB
Reposted from Kitchen Aid
Most helpful critical review
Sept 24, 2026
water tank leaks
I couldn’t even use it. The water tank leaks and so now I must return it and find something else.
whiskeyh
Verified purchase
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5 stars73%
4 stars15%
3 stars4%
2 stars1%
1 star8%
Sept 24, 2026
water tank leaks
I couldn’t even use it. The water tank leaks and so now I must return it and find something else.
Verified purchase
whiskeyh
Size purchased:
One Size
Was this helpful?
July 30, 2026
Request to return machine
I am not satisfied with this machine. i was excited to make my first latte with this machine, but unfortunately, the experience was very disappointing. the machine grinds far too much coffee, and it creates a considerable mess. water leaks into the drip tray. the machine is way to messy. i would like to return the machine for a full refund. please proivde instructions for completing the return.
Reposted from Kitchen Aid
Kitchen Aid response
Dear Mart,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Semi Automatic Espresso Machine with Burr Grinder. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#399221922 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Mart
July 22, 2026
Fantastic all-in-one machine that’s easy to use!
[This review was collected as part of a promotion.] I loooovvvee this coffee machine! It's a great all in one machine that is very user friendly and makes coffee that tastes like it's from a premium shop.
Reposted from Kitchen Aid
BrennB
July 7, 2026
I really wanted it to work, but reviews were right
I really wanted to believe in this machine but after a week's use I am disappointed - one unacceptable issue and one I may get used to:
1) The tank leaks - the reviews said it, and I didn't want to believe, but it does - a full tank has dripped on my counter twice now, so it is not "user error." Based on other reviews and my experience, this is definitely a design error that KitchenAid should have recalled.
2) Either the pump is not strong enough or the time is not calibrated well, but the double shot is way too short - I tried to customize it to a minimum of 30 seconds, which is a very normal time for this, and it stops too soon, and the coffee volume is minimal. So I have to run it twice, and the second time it seems that the pump "gets tired" and stops. Doesn't feel sturdy for the brand.
Reposted from Kitchen Aid
Kitchen Aid response
Dear CLE_Kitchen_Enthusiast,
Thank you for your feedback! We see that you’ve already been in touch with our customer service team. Let us know if there’s anything else we can help with.
Thank you.
Review Team
CLE_Kitchen_Enthusiast
July 5, 2026
all good so far
[This review was collected as part of a promotion.] so far this machine is very good after used .I hope it will going well .Thank
Reposted from kitchenaid.com.au
kitchenaid.com.au response
Thanks for the review! We are so pleased to hear you are enjoying your espresso machine. We hope it continues to deliver great coffee for many years to come. Happy brewing! ☕✨
truong
July 5, 2026
My morning helper
[This review was collected as part of a promotion.] Well I’m very impressed with my new coffee machine
All I can say that it makes me a beautiful cup of coffee
To the start of my day, very easy to use which I love
Reposted from kitchenaid.com.au
kitchenaid.com.au response
We are so pleased to hear you are loving your new coffee machine! It is fantastic that it is making such a beautiful cup of coffee to start your day and that you find it so easy to use. Happy brewing! ☕✨