Current Price $329.96
13% off.
Previous Price $379.96
Color: Rose Gold
Free 90-day returns
Sold and shipped by Pattern
Nordy Club members earn 3X the points on beauty! Details
Details & care
Prestige 9900 (Black) with SenseIQ, Bluetooth coaching and premium travel case.
- SenseIQ adaptive cleaning; Compact travel design; USB charging case; Up to 3‑week battery
- Item #11169538
Shipping & returns
Free shipping—all the time. Learn more about our shipping & returns policies.
This item has a different return policy. Items sold and shipped by Pattern can be returned by mail or to a Nordstrom store within 90 days of when the item shipped and must be in new condition, with tags attached. We can’t accept returns for this item at Nordstrom Rack.
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Most helpful positive review
May 27, 2026
[This review was collected as part of a promotion.] 3 speed vibration, softer than what it used to be
Much better than Oral B
Rogersax
Verified purchase
Reposted from philips.com
Most helpful critical review
May 1, 2026
The issue is poor quality.
In many ways, I love this toothbrush. Yes, it's expensive, but the design is great. The problem is quality. My first broke within 12 months - basically, when I tried to replace the brush, the metal rod to which it attaches came away from the handle. I'm writing this review since a closely-related problem happened with my second one. This time, the material used to attach that metal rod to the handle is no longer solid but has become almost a gel. This means the neck of the toothbrush wobbles at the slightest touch making it unusable.
I really wanted this toothbrush to work, but it's now a case of "fool me twice, shame on me".
Southern Steve
Reposted from philips.com
philips.com response
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
5 stars
64%
4 stars
20%
3 stars
7%
2 stars
4%
1 star
5%
Pros:
Cons:
Sort by Most Helpful
Color
Rita C
Reposted from philips.com
Verified purchase
June 2, 2026
[This review was collected as part of a promotion.] Love the toothbrush, but the app is inconsistent. The app feedback does not pick up on seemingly the same areas. Very annoying. I bought this new model hoping to solve the same problem with my previous Sonicare. It did not. Years ago, I rarely had this problem. Now, I am shock when it works correctly. Very disappointing considering me upgrading at a considerable cost.
Rogersax
Reposted from philips.com
Verified purchase
May 27, 2026
[This review was collected as part of a promotion.] 3 speed vibration, softer than what it used to be
Much better than Oral B
JoeyD..
Reposted from philips.com
May 10, 2026
Going strong 4 years later
We love our toothbrush. My wife and I both purchased one and wouldn’t have it any other way. We’ve had our brushes for over 4 years and the battery remains strong. We get constant great feedback from our dentist as well. It gives instant feedback on speed of brushing, pressure to help you brush just right. I will say coming from a manual brush understanding proper techniques to brush with took a while but with the app and tips it was so great. I would encourage anyone on the fence to go for it. It will be a great investment for your oral health.
Oceanside Charles
Reposted from philips.com
Verified purchase
May 9, 2026
I like that it has an app to use while brushing.
[This review was collected as part of a promotion.] I like the toothbrush and I'm still learning how to use it more efficiently and effectively
Southern Steve
Reposted from philips.com
May 1, 2026
The issue is poor quality.
In many ways, I love this toothbrush. Yes, it's expensive, but the design is great. The problem is quality. My first broke within 12 months - basically, when I tried to replace the brush, the metal rod to which it attaches came away from the handle. I'm writing this review since a closely-related problem happened with my second one. This time, the material used to attach that metal rod to the handle is no longer solid but has become almost a gel. This means the neck of the toothbrush wobbles at the slightest touch making it unusable.
I really wanted this toothbrush to work, but it's now a case of "fool me twice, shame on me".
philips.com response
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Anonymous
Reposted from philips.com
Verified purchase
Apr 16, 2026
Sturdy with Terrific Features
[This review was collected as part of a promotion.] This electric toothbrush holds its charge, has a terrific recharging travel case, and has seamless buttons. It also automatically turns off after 2 minutes.
