Details & care
Hey! Ally Love here. As Contigo’s Chief Hydration Officer, I’m thrilled to help you confidently take your drink anywhere with the West Loop 3.0 —made for the commuter, traveler, and hustler in all of us. Leak- and spill-proof thanks to AUTOSEAL technology, this travel mug keeps your beverage safe whether it’s stored in your work bag, gym bag, tote bag, or car cup holder. Press a button to drink, then release to seal after every sip. THERMALOCK vacuum insulation keeps liquids piping hot up to 11 hours or icy cold up to 24. The Easy-Clean Lid pops open completely when you’re done drinking, opening up all the nooks and crannies for thorough cleaning. The lid is also one piece, so there are no parts to misplace when you toss it on the top rack of your dishwasher. Hope you love it as much as I do!
- NO LEAKS OR SPILLS: AUTOSEAL lid locks between sips and is 100% leak- and spill-proof
- TEMPERATURE CONTROL: Drinks stay hot up to 11 hours or cold up to 24 hours with THERMALOCK vacuum insulation
- CLEANS UP NICELY: Easy-Clean Lid is top-rack dishwasher safe, while body can be washed by hand. BPA free
- DRINK WITH EASE: Bottle can be held, locked, and released with one hand
- FITS YOUR LIFE: Built to fit in most car cupholders and under most single-serve brewers
- SAFE-TEA FIRST: Lid has inner hook for tea bags so you can avoid wet, messy strings and leaks
- PEACE OF MIND: BPA Free; Comes with limited lifetime guarantee for U.S. & Canada
- Item #11340584
Shipping & returns
Free shipping—all the time. Learn more about our shipping & returns policies.
This item has a different return policy. Items sold and shipped by CPGIO can be returned by mail or to a Nordstrom store within 90 days of when the item shipped and must be in new condition, with tags attached. We can’t accept returns for this item at Nordstrom Rack.
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Delivery
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Most helpful positive review
Nov 18, 2025
This keeps coffee hotter than any other mugs we have!!
JoeS
Reposted from gocontigo.com
Most helpful critical review
Jan 4, 2026
Leaks/ difficult to clean
I have been using 16 oz mo for around 10 months.
Negative:
cleaning a lid inside: cumbersome, have to use a brush to clean residue
leaks: the rubber seal is not effective - after thorough wash of a lid and rubber seal inside.
seal feature is not superior to older design
Positive:
keep drink warm/cold
Elzbieta
Reposted from gocontigo.com
gocontigo.com response
Hello,
Thank you for sharing your detailed feedback. We’re sorry to hear that cleaning the lid is cumbersome and that the rubber seal isn’t preventing leaks as expected, even after thorough washing. We understand how frustrating this can be, especially if the seal feature doesn’t feel like an improvement over previous designs. Your experience is important to us, and we appreciate you bringing these concerns to our attention. If you have any additional concerns or need our assistance, please don't hesitate to reach out to us directly via Contact Us form on our website so we can address these issues. Thank you again for your feedback, and we hope to resolve this matter for you promptly.
Contigo Consumer Care
5 stars
81%
4 stars
16%
3 stars
2%
2 stars
1%
1 star
0%
Pros:
Cons:
Current reviews don’t mention any.Sort by Most Helpful
Color
Elzbieta
Reposted from gocontigo.com
Jan 4, 2026
Leaks/ difficult to clean
I have been using 16 oz mo for around 10 months.
Negative:
cleaning a lid inside: cumbersome, have to use a brush to clean residue
leaks: the rubber seal is not effective - after thorough wash of a lid and rubber seal inside.
seal feature is not superior to older design
Positive:
keep drink warm/cold
gocontigo.com response
Hello,
Thank you for sharing your detailed feedback. We’re sorry to hear that cleaning the lid is cumbersome and that the rubber seal isn’t preventing leaks as expected, even after thorough washing. We understand how frustrating this can be, especially if the seal feature doesn’t feel like an improvement over previous designs. Your experience is important to us, and we appreciate you bringing these concerns to our attention. If you have any additional concerns or need our assistance, please don't hesitate to reach out to us directly via Contact Us form on our website so we can address these issues. Thank you again for your feedback, and we hope to resolve this matter for you promptly.
Contigo Consumer Care
JoeS
Reposted from gocontigo.com
Nov 18, 2025
This keeps coffee hotter than any other mugs we have!!
TaraDee
Reposted from coleman.com
Verified purchase
Sept 22, 2025
I’ll be buying another one for myself
I bought this cup in blue for my mom to replace her contigo she got for Christmas a few years ago. The color is absolutely stunning and it lives up to its spill proof claims. She gets compliments on it all the time and this is actually the first gift I ever bought her that she didn’t yell at me for getting her (she does that everytime I buy her ANYTHING LOL). I usually buy another brand for myself because I can personalize those tumblers, but after seeing how much my mom loves this one, I have to get one for myself and my younger sister. If you’re on the fence, just get it. It’s worth every penny.
KayB
Reposted from coleman.com
Verified purchase
Aug 26, 2025
Love!!!!
Love the new version of this cup. Just replace the old one for this one.
Greg.
Reposted from coleman.com
Verified purchase
Aug 9, 2025
Cheers to Contigo
These Contigo cups get better every generation I love the textured pattern of houndstooth and polka dots. Really cool, classy black and pattern. I’ve had several different cups in the past. This is the best thus far.
BillC520
Reposted from gocontigo.com
July 28, 2025
Bring back the old lid!
I love the Westloop 2.0 lid. The Contigo 20 oz mug will keep your hot things hot all day if you want. I've even used them for my soup. But the new 3.0 lid is a struggle for me. The new lid always leaks for the first button push. Seems to be find after that, but it spurts out the first time I push the button. The new lid design also has a valley where your lips go. It does not work for me. I like the old design much better!
gocontigo.com response
Hi! Thank you for sharing your experience with our Contigo® x Ally Love West Loop 3.0 Stainless Steel Travel Mug with AUTOSEAL® Easy-Clean Lid. We're glad to hear that you appreciate the performance of our West Loop 2.0 lid and the ability of our mugs to keep your beverages hot all day.
We apologize for the issues you've encountered with the new 3.0 lid design. Your feedback regarding the initial leak and the design of the drinking area is very important to us. We will pass this information along to our product development team for consideration in future improvements.
If you have any further comments or need assistance, please feel free to reach out to us directly via Contact Us form on our website. We're here to help and ensure you have a positive experience with our brand.
Thank you for being a valued customer and for your candid feedback.
