July 24, 2026
Disappointed in Montreal
So disappointed. I washed my jeans 3 times in cold water to remove the rigidity in the fabric. They shrunk at the waist and length.
Reposted from Levis
Levis response
Hi, Loyal Levis Fan!
There are a variety of factors that can impact how quickly denim wears, including your unique environment, daily movements, fabric composition, and the number of seams per inch in a product. With each person leading such a unique life, it can be difficult to pinpoint the exact cause of wear and tear on a pair of jeans.
Check out our blog post filled with tips and tricks on how to make your denim last longer! We want you to enjoy your Levi's products for as long as possible, so feel free to reach out to us with any further questions or concerns.
We just wanted to let you know that we have a Warranty Policy where you can submit items for inspection and if the clothing item is deemed defective we will be more than happy to replace them for you. our Help Center has more information, so feel free to check it out. As a bonus, Red TabTM Members receive free shipping and returns! You can sign up Here, or check if you're already a member.
Levi's US Customer Service
Verified purchase
Gerry





























