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Product Lifecycle

We want our customers to feel good and look their best, which means providing clothing that they can wear for years to come. To facilitate this, we are increasingly looking for ways to apply a circular mindset to our offering, delivering services and products that help extend the life of meaningful pieces and that stand the test of time.
A woman holding a shoulder bag.A woman holding a shoulder bag.A woman holding a shoulder bag.

Designing for Circularity

We seek to create timeless pieces that people will love for years to come, designing our Nordstrom Made products with an eye toward durability and longevity and utilizing quality materials that are longer lasting. At the same time, we are increasing circular product design and development opportunities for Nordstrom Made products, guided by our circular design working group.

A stack of folded jeans.A stack of folded jeans.

Diverting Materials from Landfill

We believe in keeping quality clothing out of landfills and maintain defined processes for ensuring as many returned products and excess inventory as possible are directed toward recycling, reuse and resale. Much of this work is led by the Nordstrom Quality Center (NQC). The NQC refurbishes and sends sellable returned goods to Nordstrom Rack or our Last Chance stores.

Closing the loop on products, we seek out additional opportunities to resell high-quality, secondhand items to customers. For example, our Reclaim program offers pre-owned luxury handbags in select stores, as well as pre-owned luxury watches from our partner Watchfinder & Co. on Nordstrom.com.