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Main content
To keep everyone safe, we require all customers to wear a face mask while shopping in our stores. Learn more.
  1. Home
  2. Stores & Events
  3. Nordstrom Twelve Oaks Mall

Nordstrom Twelve Oaks Mall

27640 Novi Road, Novi, MI 48377
248.504.5700
Shawna Harris, Store Manager
shawna.harris@nordstrom.com

This Week's Hours

Sunday
11am-6pm
Monday
10am-7pm
Tuesday
10am-7pm
Wednesday
10am-7pm
Thursday
10am-7pm
Friday
10am-7pm
Saturday
10am-7pm
More hours
Curbside Pickup Hours
Jan 23: 8am-7pm
Jan 24: 11am-6pm
Jan 25-30: 8am-7pm
Jan 31: 11am-6pm
Store Services
Restaurants
Events
Map is subject to the Google Privacy Policy
Restaurants and eBars are open for dine-in and to go orders with Curbside Pickup. Call the restaurant or eBar to place your order.

Store Services

Nordstrom Personal Stylists

Our Nordstrom Personal Stylists are super friendly, and appointments are fast, fun and free—with zero pressure. Our stylists can help you with everything from a little fashion advice to a whole new wardrobe to finding the perfect gift. It's the ultimate shopping convenience.

Learn more about our Personal Stylists. Book an appointment online.

Buy Online & Pick Up In Store

Ship it or pick it up? It's your choice! While all items shown online are available for shipment, many items may also be purchased online for pickup at a Nordstrom store near you. Learn more.

Nordstrom Virtual Styling

Now you can chat with our stylists online and get personalized fashion and beauty advice at home! Online appointments are fast, fun and free—with zero pressure—and you can plan them around your schedule. Our experts can help you with everything from a little style advice to a whole new wardrobe or beauty routine. Chat with one of our stylists today! Book an appointment online.

Curbside Pickup

Get your orders with safe Contactless Curbside Pickup. Select "Pick Up" when you're placing an order online. When you arrive at the store, tap "I'm at the store" in your Ready for Pickup email and we'll place your order directly in your trunk. Learn more.

Alterations

All Nordstrom stores offer onsite alterations and tailoring services. Just come in and talk to our experts. They'll determine what's needed during your fitting and let you know what charges apply. Book an appointment online.

The Nordy Club

Fashion access, exclusive services and amazing experiences—plus points toward Nordstrom Notes. Get rewards you'll love just for shopping at Nordstrom, Nordstrom Rack, HauteLook and Trunk Club. Join now.

Nordstrom Beauty Stylists

Our Beauty Stylists are experts across all our brands. They'll help you find the best beauty, skin care, fragrance and grooming products tailored just to your needs. Best of all, appointments are free. Call 1.800.7beauty or Book an appointment online. with a Beauty Stylist.

Prosthesis Program

Our Certified Prosthesis Fitters provide assistance to the special needs of women dealing with breast cancer or surgery. We offer a vast array of intimate apparel, breast forms and mastectomy bras, plus assistance with Medicare claim filing—all in a comfortable and confidential setting. Learn more.

Shoe & Handbag Repair & Reconditioning

Partnering with Shoe Drop, we offer expert shoe and handbag repair and reconditioning delivered to your door. Pick up a Shoe Drop box with pre-paid postage, pack up your items and a we'll send it out for your repairs. You can check on your order any time on their website. Visit shoedrop.com for pricing and more information.

Nordstrom to You

We’ll bring our styling and tailoring experts to your home, office or hotel to personally help you with all your style needs. Try in-home styling with a Personal Stylist and Alterations expert for $50 or a full-closet audit for $400.

In-Store Monogramming

All Nordstrom stores now offer monogramming on most items. Add a personal touch to your mask, a jean jacket or a special gift. Prices vary by monogram request. Monogram stations are available in Alterations.

Accepted Forms of Payment

We gladly accept UnionPay credit or debit cards, and the apps WeChat and Alipay at all our Nordstrom Canada and Nordstrom Rack Canada stores, plus at selected U.S. Nordstrom stores. Simply present your card or your phone to your salesperson.

Contactless Payment

We now accept contactless payment at all our Nordstrom and Nordstrom Rack stores in the U.S. It's safe and easy. You can use tap-to-pay cards and digital wallets at Checkout.

Nordstrom cardmembers can also shop card-free in stores. Just text 'Get My Card' to 85224 for a QR code shopping pass. Message and data rates may apply. Learn more.


Restaurants

Visit our Restaurants & Specialty Coffee site  to learn about all our restaurants, see what's in your area and take a look at sample menus.

Cafe Bistro

Take a seat at the counter of our bustling exhibition kitchen and enjoy a front-row view of your meal being prepared. From crisp salads and flavorful sandwiches to handmade pizzas and delectable entrées, you'll feel like you've landed in foodie heaven.


  • View
  • menu
  • kids' menu
  • nutritional information.

Mon-Sat: 11am-6pm

Sun: 12pm-5pm

248.504.5700

Ebar

When your energy starts to dip, head for our Ebar, where you'll find artfully prepared espresso drinks, delicious coffee and fresh, locally sourced pastries. Healthy snacks, grab-and-go lunch options and made-to-order smoothies are all on hand to revive you.


  • View nutritional information:
  • food
  • beverages.

  • Curbside Menu

  • Mon-Sat: 9am-7pm

    Sun: 10am-6pm

    248.504.5715

    Events

    NLIVE: Nordstrom Virtual Events

    January 1 – December 31

    Stay connected with us virtually! Visit nordstromrsvp.com/nlive regularly for a listing of our  virtual events and to RSVP.  


    New Opportunities

    Careers At Nordstrom

    We're always looking for people who have a passion for fashion, who love helping people and who have that special knack for combining the two. If you're motivated, enthusiastic and ready to take your career to a whole new level, explore Nordstrom Careers today!

    New Store Openings

    Is a brand-new Nordstrom or Nordstrom Rack coming to a shopping mall near you? Check our list of all stores slated to open from now until 2021.

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