Feb 23, 2024
bad experience with the service
I placed the order online (#467015054) for the boots to arrive at my house and I received them scratched and poorly packaged. I went directly to the New York store to have them exchanged for others and there they placed a new order for me (#467739331) which I also received defective with stripes. I have several shoes and boots from that same brand that I have bought directly from ToBoot or in other stores, every time I have bought them they are perfect. Something specifically happens with Nordstrom that they do not control the quality of shipping and their products. Receiving orders as if they were from a thrift store is frustrating. It's something they need to correct.
JohnnyArraiz
Fit: True to size
Small
True to size
Large
Width: True to width
Narrow
True to width
Wide
- Size purchased:
- 9.5
- Color:
- TODI BRANDY
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