Serena Ankle Strap Espadrille Platform Wedge Sandal (Women)

We're incredibly sorry that the Serena Wedge Sandal style didn't hold up as expected and for the inconvenience this caused. If you feel your item is defective we recommend contacting our Naturalizer Consumer Care Department to see what your options may be regarding this matter. You may reach them at https://naturalizer.custhelp.com/app/ask/ or by phone 888-294-1648. We would be more than happy to help.

We're very sorry to learn your sandals have been so uncomfortable. We understand how disappointing that is. Unfortunately, our records show that this item was listed as "Final Sale" and we are unable to offer a refund or exchange. Please accept our sincerest apologies. You may review our returns policies from this page: https://www.naturalizer.com/help/returns-and-exchanges We'd love to help you find a style that provides a better fit. You can find all of our wedge sandals by visiting https://www.naturalizer.com/womens-shoes/sandals/wedge-sandals#sort=%40starrating%20descending today.

We are so sorry to hear that the Serena Wedge sandals are wider than expected. We understand how disappointing that is. We appreciate your review and we hope it is helpful for others. If you have any questions or concerns, please call our Naturalizer.com Consumer Care Department at 1-888-294-1648. The Call Center hours of operation are Monday-Friday 9:00a.m.-6:00p.m. and Saturday 10:00a.m.-5:00p.m. CT. Thank you for your feedback.