Anabelle Funnel Neck Satin Midi Dress

This dress that I spent $90 on arrived balled up in a tiny bag. Luckily, the fabric was not too wrinkled. I immediately noticed the dress smelled strongly of perfume, and I investigated for other signs of wear (like deodorant stains or other odors) but I found none, other than the buttons on the back of the neck were undone. So I went to unzip it and found the zipper would not go down past the waist. Upon closer inspection of the zipper, the zipper was clearly damaged with the teeth not connected in one section. So I couldn't even try it on. Returning and ordering another because I really want this dress, but I'm disappointed in Nordstrom for sending me a used and damaged dress. I expect better from Nordstrom and hope the 2nd dress is actually new and undamaged.