Very poor quality !!! These earrings are defective because the metal rapidly turns black … I have another earrings from M. Vinader gold plated (18 k) and I could say the same think, one of the 2 earrings have already a stain !
Monica Vinader response
Thank you for sharing your feedback. I am genuinely sorry to hear about your experience with your Gold Vermeil Mini Pearl Stud Earrings, and I completely understand how disappointing it is when a favorite piece loses its luster.
I’d love to offer a little reassurance regarding the materials used. Our gold vermeil features a thick layer of 18k solid gold over a sterling silver base. Because of this silver core, the metal can occasionally react to natural factors like humidity, oxygen, perfumes, or skin pH levels, leading to temporary surface oxidation or darkening. This natural chemical reaction affects all genuine sterling silver, vermeil, and gold-plated jewelry across the industry, it isn't a defect or something unique to Monica Vinader pieces.
The good news is that this is usually easy to restore! A quick buff with a polishing cloth often lifts these spots right off. We’d be more than happy to send you a complimentary polishing cloth, just drop us a line at customercare@monicavinader.com, and we'll get one sent out to you.
Additionally, all of our jewelry is backed by our 5-Year Warranty. If you'd like us to take a closer look or assist with a repair or replacement, simply log into your MV account, view your order history, and select the repair option next to the relevant pieces to generate a free returns label.