June 19, 2025
Sent wrong hat 2 separate times
Ordered the hat in Steel Blue for a Father's Day gift and they sent a in White. They offered replacement and when that arrived, it was also White. The Nordstrom website says it's sold by Nordstrom, but both hats have come from the manufacture. Something is clearly wrong with the systems that they keep sending out the wrong color. Now I have to make another trip to FedEx to return a hat, as I was told I can't return in store, and I'm still without the correct hat. Very disappointed with this whole situation and that Nordstrom can only offer for me to pick up at a store, but I don't trust that it would actually be the right color. I'm not driving all the way to a store for a third White hat.
ErinLizB
Fit: True to size
Small
True to size
Large
- Size purchased:
- Medium/Large
- Color:
- STEEL BLUE
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