Jan 17, 2024
Great product/poor service
This is a beautiful $4400 bag. It took a week to receive it....should have shipped 2nd Day Air at this price point. It had obviously been purchased and returned.....the little envelope with the enclosed tag was torn, the pouch damaged and definitely looked returned to Nordstrom. I am a loyal Icon Client and this is my first review EVER. Saks, and BG would have definitely expedited shipping at their cost and checked the bag first. I love it and will keep it, but overall the service was poor and the bag was not pristine.
Verified purchase
itsallaboutthebags
- Size purchased:
- One Size
- Color:
- 2190 FONDANT-M BRASS
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