Katrina Lace Mesh Long Sleeve Gown

I ordered this dress for a wedding in June. The first order came in a bag. I somehow knew that was a red flag. Dress was torn on both sleeves. An ink mark on the bottom of the dress & zipper was un seen and torn in the middle. I then placed another order. Same way arrived in a bag. This one was the epic one. No tag on it that says specifically “if you remove this tag cannot return”. Talk about more red flags. Torn on the sleeve and wait for it. The worst BO especially underarm smell I almost barfed. Went running to Nordstrom and explained the problem to customer service and a manager. They were super embarrassed needless to say. I also called customer service on line to explain. But they really didn’t do anything or offer anything. I’m mortified that Nordstrom has this kind of merchandise sold and do not even check the apparel before shipping to a customer. I proceeded to order it directly from CB on line, got the color & size I wanted in intact condition.