Sept 29, 2026
Nice looking but,
Review Title: Disappointing durability for the price
While the Ripley Plain Toe is a visually appealing shoe, the quality does not justify the high price point. The leather feels thin, and the rear quarter began scuffing and losing color almost immediately, leaving the material exposed. I expected far greater durability from this brand, and I am no pleased with the overall quality.
Reposted from Johnston & Murphy
Johnston & Murphy response
Hi Sean,
Thank you for sharing your feedback on the Ripley Plain Toe- candid concerns like yours help us to improve our selection over time. We're sorry the quality of the Ripley that you received isn't as expected. Scuffing and color loss so soon after purchase is not the durability we stand for. We'll pass these comments to our product team for review. In the meantime, we want to make this right- if you haven't yet done so, please reach out so we can discuss the issue and options to help get you in a J&M shoe that you love.
Initiate a return or exchange:
https://returns.narvar.com/johnston-murphy/returns
Johnston & Murphy Customer Service
(800) 424-2854
johnstonmurphy@johnstonmurphy.com
Verified purchase
Sean
