Calder Plain Toe Chelsea Boot

Hi Patrick, Thank you for your feedback, and we're sorry the sole on your Calder Chelsea Boot is coming apart. That's simply not the durability we expect either. We'll pass your comments along to our product/quality teams. We'd like to make this right! If you haven't yet done so, please reach out to us. Initiating your own return/exchange: https://returns.narvar.com/johnston-murphy/returns Johnston & Murphy Customer Service (800) 424-2854 johnstonmurphy@johnstonmurphy.com

Hello! Thank you for your feedback on the Calder Chelsea Boot, sole separation is not acceptable — and we hear you. This isn't the quality standard we hold ourselves to, and we're grateful you took the time to flag it. We've surfaced this feedback to our product and quality teams. Please reach out to our customer care team if you have not yet done so — we want to make this right for you. Johnston & Murphy Customer Service (800) 424-2854 johnstonmurphy@johnstonmurphy.com https://www.johnstonmurphy.com/help.html

Hi Jon, Thank you for your feedback- we're glad to hear that you liked the fit and feel, but we are so sorry to hear that there was an issue with the outsole. Even though you have already sent the Calder back for a return, please feel free to reach out to us any time. We're here to help and we'd love to discuss other styles that may work well for you! Johnston & Murphy Customer Service (800) 424-2854 johnstonmurphy@johnstonmurphy.com https://www.johnstonmurphy.com/help.html

Hi John, We're sorry to hear that there's an issue with the Calder Chelsea Boots you received. Of course, we want to make this right! If you haven't yet done so, please reach out to Customer Service for assistance with this issue. Thanks! (800) 424-2854 johnstonmurphy@johnstonmurphy.com