'Rub' Boot

Unfortunately, Nordstrom's failed to indicate in the product description that this boot is shipped from overseas and not directly from Nordstrom. Therefore, customers are at increased risk of receiving boots that lack quality control with regard to the condition and its packaging as well. Further, the photo does not accurately depict the boot's finish. Rather, it's misleading and gives the appearance of a shiny and unblemished rubber material. However, the boot I received is a dull (faded) black finish with multiple scuff and "blooming" marks throughout the rubber. Additionally, the boots arrived unlaced and packaged with torn tissue paper in a damaged box. I immediately returned the boots to my local Nordstrom store following receipt of this unacceptable order. I informed the manager of the shoe department that per the Federal Trade Commission's (FTC) retailer rules and regulations, merchants are required by law to advertise products accurately both in description and images. Moreover, Nordstrom described and depicted a boot that significantly differed in both the finish and quality from the one I received. In addition, Nordstrom neglected to inform customers that this is a "drop ship" item. Shame on Nordstrom corporate for violating the FTC's designated seller policies and for putting customers at risk of receipt of damaged products and/or items not as described and pictured!