Hanging Travel Toiletry Kit

I purchased two Baggalini bags online in mid-December. Unbeknownst to me, these are sold by "Nordstrom Marketplace" and there a different set of rules on returns. It took forever to get the item. And then I wanted to return them- both were the wrong size and had never been used. And since it was the holiday season, I opted to send them back. That was a mistake. Typically, when I return something to Nordy's , the credit appears within a day of the item being received by the store. But not this time. I sent the item on 12/22; it was received on 12/29 but heard nothing. I just called and was told that I would have to open a dispute and that the manufacturer would make the decision about whether I get my money back; and they have 30 days to to so. The matter is first sent to the Visa company and they in turn will contact Baggalini. Perhaps it would have been faster to return these to the store; not sure. So the moral of this story is unless you're willing to wait , and wait for a refund, think twice before you purchase anything on the Nordy website that marked as ""shipped and sold" by a manufacturer. Remember when you could actually purchase goods a a store? I really dont have time for this nonsense.