Freeform Hardside Expandable 28" Large Checked Spinner Luggage

[This review was collected as part of a promotion.] Samsonite is dependable and durable. I had a cloth suitcase for over 10 years. Now we will see how long this one will last. It rolls easily and I like that it expands. My one quarrel with hard cases is they scratch easily. This sage is also a little too light to call it sage. It really is a light mint color so the description is off.

[This review was collected as part of a promotion.] I would have given it 5 stars but it is a whole inch shorter than what they said. It's only 30" high.

[This review was collected as part of a promotion.] I needed a new large suitcase and settled on the large freeform spinner in white & gray. The functionality and packing space were exactly what I needed. It rolls nicely and it looks really nice, when it's new. What I wasn't expecting was how horrible of a condition it would be in after just 1 flight, especially when it's marketed to be SUPER resilient and resistant to damage. There are dozens of deep scuff marks and even a few areas where the case has shredded material hanging off it. I've attached several photos to show you what it looks like after doing my best to clean it up. So sad. The piece was brand new and this is how the outside is after 1 flight from NYC to Paris. I'm so disappointed, and it's actually a little embarrassing because the suitcase is made to stand out with the bright white on light grey, with the bright green accents. Such a pretty suitcase, until you use it. I flew American Airlines and they said they don't cover this because they consider it "normal wear and tear" and "customers assume the risk". I will continue using this suitcase, but only for private excursions where I can keep it hidden. I definitely will not be able to use it for overseas travel or when I need to look my best if appearances are important like a business venture or another stylish trip to Europe.

[This review was collected as part of a promotion.] I bought this in May of last year. In March of this year, the handle broke off. I tried three times to make a warranty claim through the designated "Chat" online, but couldn't. I won't buy another Samsonite suitcase nor will I recommend the brand to anyone else.

[This review was collected as part of a promotion.] Scratches all over on my new Samsung Freeform large lugguage to a Europe trip. Bad quality.

Absolute garbage. Wheels break after single use and Samsonite’s planned obsolescence strategy makes it virtually impossible to replace the wheels, preventing repair and forcing customers to purchase new luggage.

Just bought 2 Freeform Large Spinners that are advertised with "Overall Dimensions: 31.1 in. x 20.9 in. x 13.8 in." All of these 3 dimensions do not much actual measurements regardless of how you extend the retractable handles. Actual dimensions as measured in the attached photos are: 29-7/8" x 20" x 12". Very disappointed. I needed the 31" height to fit a 28-inch exercise roller that I must have during my travels.

I bought the 28 large after looking at all the reviews and comparing suitcases. The suitcase is extremely hard to roll and the handle is flimsy and doesn’t have many adjustment heights. It is awkward and seems a lot cheaper than it looks online. I would not buy again and plan to return my unused 21/28 combo purchase.

[This review was collected as part of a promotion.] Bought this case a couple of days ago, spacious, zippers smooth 10 year warranty for repairs ,closed. And buckle compartment

I like it and ordered it because I love the color. Unfortunately I will have to return it because I just found out (thankfully before my travel) that the overall measurement exceeds my carrier's maximum size specification for checked-in luggage). Most major airlines have a 62 in maximum limit, so this is not useful to me. I wish the product page would include this information.

I used to love Samonite luggages but these last two purchases were a disappointment. The spinner is locked without instruction how to unlock it.

misrepresentation, it does not measure 31 inches in any which way but it filters as a 31" extra large. It is only a large. The dimensions on the website are incorrect