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Might be my favorite bathroom accessory - it works so well and has been with me for the last 3 years now! Still works as well as it did day 1.
Elizaaa
Reposted from philips.com
Most helpful critical review
Nov 24, 2024
Don't waste your time
Tried 2 Epilator Series 8000 models and both have the same fault, do not hold the charge and stop working after less than a min. The next trip to the retailer will be to get a full refund.
Tinker1
Reposted from philips.com
philips.com response
Hi there,
Thanks for taking the time to share your review regarding the Philips Epilator. We are sorry to hear about your experience with it.
For assistance, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry; if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
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5 stars71%
4 stars19%
3 stars5%
2 stars2%
1 star3%
Aug 21, 2026
Great quality worthwhile product
Might be my favorite bathroom accessory - it works so well and has been with me for the last 3 years now! Still works as well as it did day 1.
Reposted from philips.com
Elizaaa
Apr 3, 2026
It works, but can easily damage the skin
It works, but if you get it to close it damages your skin, at first my armpits burned,after 2 days, they still hurt, this should have a warning for it
Reposted from philips.com
philips.com response
Hello there.
Thank you for sharing your experience with us. We’re sorry to hear about the discomfort you’ve experienced,skin irritation is certainly not something we want our customers to go through, and we understand how concerning this must be.
We’d like to learn more about what happened and see how we can best support you. Your feedback is important to us, especially regarding product usage and safety, and it will be shared with the appropriate teams for review.
Please reach out to us directly so we can look into this further and assist you. You can contact us via Facebook or Instagram (@Philips), or on X (@PhilipsCare).
If social media isn’t convenient, you can also reach us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for bringing this to our attention.
Best regards,
Philips Consumer Care
Osi1998
Jan 18, 2026
Comfort & Convenience
Great value, the quality you expect from Philips. It actually hurts less than the cheap metal tweezer versions - sometimes I don't even feel it. I can't use it under my nose yet though as that is still too painful. Charge lasts a long time and the light is useful for showing up ALL the hairs! Even works on breast/nipple hairs!
Reposted from philips.com
Verified purchase
LLWW
Dec 9, 2025
I wish I used this years ago !
I have to say that every time I use this shaver and all it does I feel a little cheated as to why it did not come along sooner as it has so many useful functions as well as it's simplicity to use and maintain.
Add to that fast charging and great run time I was so pleased I bought spares and sundries to make it the full ticket , spot on from Phillips great features and superb design .
Reposted from philips.com
Verified purchase
Smoov dog
Nov 7, 2025
Highly recommend
Love it, works a treat. After my previous epilator 'died' I had purchased a really cheap one on-line only to find it pulled off some of my skin and was quite dangerous. After much research, purchased my current Phillips one and couldn't be happier. Better than my original one and no painful injuries now.
Reposted from philips.com
Verified purchase
Cuzh
Sept 18, 2025
Not the best.
I really thought I wanted to like this product but I tried it once it got rid of some hairs but not all of the hairs and of course I still have to use the rest of the other heads I just was disappointed it didn't get all of my underarm hair and only got some while it being rough on my skin because the gears were moving to fast so when I put it on and used it for a bit my skin got raw a bit and hurt to the touch so I'm quite disappointed but I shouldn't be surprised. I just wanted to finally get rid of all my underarm hair but unfortunately this product couldn't do the job but getting it all offm
Reposted from philips.com
Emily M
Apr 28, 2025
A New Fave
I've always used Braun and never strayed from it. Their products are now ridiculously priced with attachments I don't need so I went on a hunt and found a simple model that suited my needs.
I may now be a convert. I like how the the contoured head helps with manoeuvring over any area and makes it less painful. Have only used it dry, and will need to try it under running water.
Reposted from philips.com
GFoo
Feb 2, 2025
Solid option with room for improvement
I recently switched from an older Braun Silk Epil 7. I'm ok with the product but there's room for improvement. I've been using it for about three months.
Pros:
The Philips epilator is lightweight and ergonomic, making it really comfortable to hold and maneuver.
The epilation head is wider compared to the Braun, which helps cover more surface area and epilate more quickly. It's not too painful, at least for legs.
Cons:
One downside how noisy it is. It’s definitely louder than I expected and than the Braun.
The build quality doesn't look as sturdy or premium. It feels a little less durable, and I’m not sure how it will hold up over time.
The LED light, while helpful, is positioned at an awkward angle. It doesn’t provide much lighting.
Depending on how much it's priced where you are, it may be a good choice. If looking for quality, I think I'd go for Brain next time.
Reposted from philips.com
Ame.25
Nov 24, 2024
Don't waste your time
Tried 2 Epilator Series 8000 models and both have the same fault, do not hold the charge and stop working after less than a min. The next trip to the retailer will be to get a full refund.
Reposted from philips.com
philips.com response
Hi there,
Thanks for taking the time to share your review regarding the Philips Epilator. We are sorry to hear about your experience with it.
For assistance, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry; if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Tinker1
Oct 21, 2024
Caused me to break out
I like Philips' products. But this did not work for me on my upper lip and chin. I broke out. I rarely have acne or the like. I used the delicate area cap attachment. Followed instructions. 75° angle. I have a magnifying mirror and I still saw many hairs, it seems like the epilator just broke the hairs and didn't pull from the root. I will* say that the remaining "stubble" did feel smoother afterwards than if I would have used my electric trimmer. But because of the breakout, I am returning this and resorting to waxing.
Reposted from philips.com
philips.com response
Hi there,
Thanks for sharing your feedback with us. We’re glad you enjoy Philips products, and we’re sorry to hear that the Philips Wet & Dry epilator Series 8000 BRE700/04 didn’t meet your expectations.
For optimal results, we recommend epilating on clean, dry skin. Taking a warm shower beforehand can open up pores, making hair removal smoother. Make sure your skin is either completely dry or fully wet to help the epilator grip hairs consistently. When epilating, try to move slowly and against the direction of hair growth, keeping the head at a 75° angle in full contact with your skin. Stretching the skin gently can also help the epilator remove hair more effectively.
Additionally, checking that the epilator head is clean before each use is crucial; rinse it under running water and wash with mild soap, ensuring all soap residue is gone before reattaching once dry. For smoother results, a gentle exfoliation routine can prevent ingrown hairs—try exfoliating with a peeling lotion or the included nylon peeling glove a day before epilating.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Php2
July 19, 2024
enjoy the product
I just wish i could buy the replacement heads separately! I have 5 of them now
Reposted from philips.com
poor customer
June 23, 2024
Best epilator I’ve ever used!
Gets almost every hair, fairly quick and easy to use. Charge lasts for ages.