I bought these boots because I loved the contrast of the blue and black on the shoe. I understand that dye can take differently depending on the leather. What I received was a pair of boots where the blue was so dark, it looked like it was black. No contrast in colors at all. Very disappointing.
Johnston & Murphy response
Hi Erin,
We're sorry to hear that the contrast shown in the image online was not reflected in the pair of Dudley Lug Wingtip Boots that you received. While you're correct that dye can appear slightly different from boot to boot, we can also pass this feedback on to our team that will review the coloring online and correct the imagery, if needed. If there is anything we can do to assist with this order, please feel free to reach out. We'd be more than happy to discuss this further with you or provided assistance with a return/exchange.
Johnston & Murphy Customer Service
(800) 424-2854
johnstonmurphy@johnstonmurphy.com
https://www.johnstonmurphy.com/help.html
