Jan 17, 2014
Nordstrom is the absolute best at customer service
I bought these boots for my 4 yr. old grandaughter in October. Although they fit, they were too hard for her to get on and off for nap time at her day care. I returned them for a larger size in Januray knowing full well that I may not be able to exchange them at this late date. The woman that waited on me didn't bat an eye when I told her my story and I was able to make the exchange. I would have understood had she told me it was too late but I wasn't really surprised having been a Nordstrom customer for the past 40 or more years. Thank you Nordstrom for continuing to be the best ever in all regards!
CjBlueberry
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