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Details & care
9700 Rose Gold edition with premium accessories and connected coaching.
- Smart app connectivity; BrushSync; Pressure sensor; Six premium brush heads included
- Item #11169570
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Most helpful positive review
Feb 28, 2026
Great product
[This review was collected as part of a promotion.] I have been a longtime fan of all things Phillips. My latest purchase of the Diamond Clean toothbrush has taken me to a new level of appreciation. It’s a little pricey but it’s worth every cent. Every time I use it I feel like I’ve just been to the dentist for a cleaning.
Glight
Verified purchase
Reposted from philips.com
Most helpful critical review
Mar 10, 2026
[This review was collected as part of a promotion.] battery life is short, and the button always have issues, not working.
Leonlll
Verified purchase
Reposted from philips.com
philips.com response
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
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Sort by Most Helpful
Leonlll
Reposted from philips.com
Verified purchase
Mar 10, 2026
[This review was collected as part of a promotion.] battery life is short, and the button always have issues, not working.
philips.com response
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Glight
Reposted from philips.com
Verified purchase
Feb 28, 2026
Great product
[This review was collected as part of a promotion.] I have been a longtime fan of all things Phillips. My latest purchase of the Diamond Clean toothbrush has taken me to a new level of appreciation. It’s a little pricey but it’s worth every cent. Every time I use it I feel like I’ve just been to the dentist for a cleaning.
Leon R
Reposted from philips.com
Nov 10, 2025
Amazing Toothbrush and Software
I have had this toothbrush since 3/21/2021 and is still going strong. This is the most awesome toothbrush I have ever had. It is AMAZING!
Frustated in MD
Reposted from philips.com
Sept 28, 2025
Horrible quality control. Tho Customer sat superb
I have been using this same model for more than a decade, but I have to purchase a NEW ONE roughly every year as the same issue recurs -- the motor gets louder as the metal bar in the main body gets looser and eventually the brush no longer works. This last one only worked for 3 months before same thing occurred.
philips.com response
Hi Frustated in MD, Thank you for bringing this to our attention. We truly understand why you feel this way and we're sorry for any inconvenience this has caused you. We valued your feedback as purely as diamond because it is a source of growth! We'd like to look into your concern immediately and ensure a prompt resolution to your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @Philips. You can also reach out to us via the contact page:https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR
Hope to speak to you soon! Kind regards, Philips Consumer Care
Freddie B
Reposted from philips.com
Verified purchase
July 26, 2025
Automatic timing of cleaning
[This review was collected as part of a promotion.] First class toothbrush, Dentist recommended this toothbrush
ToothFairy9974
Reposted from philips.com
July 21, 2025
Do not buy - faulty battery
Just laid my second one of these toothbrushes to rest after a little over a year of working. It's a nice toothbrush when it's working, but one day it just stops functioning for no reason. This is the same thing that's now happened to me twice. The first time it happened Sonicare did replace the handle and I got another year of use, but now this one has also died. There's clearly something wrong with this product and the company has no other solution than a 30% off discount with free brush head for your money and time. DO NOT BUY!
philips.com response
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care