Current Price $329.96
13% off.
Previous Price $379.96
Details & care
Prestige 9900 (Pink) featuring SenseIQ adaptive technology and a USB‑charging travel case.
- SenseIQ technology; Bluetooth connectivity; Touch‑interface control; Up to 3‑week battery
- Item #11169543
Shipping & returns
Free shipping—all the time. Learn more about our shipping & returns policies.
This item has a different return policy. Items sold and shipped by Pattern can be returned by mail or to a Nordstrom store within 90 days of when the item shipped and must be in new condition, with tags attached. We can’t accept returns for this item at Nordstrom Rack.
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Most helpful positive review
Apr 16, 2026
Sturdy with Terrific Features
[This review was collected as part of a promotion.] This electric toothbrush holds its charge, has a terrific recharging travel case, and has seamless buttons. It also automatically turns off after 2 minutes.
Anonymous
Verified purchase
Reposted from philips.com
Most helpful critical review
May 1, 2026
The issue is poor quality.
In many ways, I love this toothbrush. Yes, it's expensive, but the design is great. The problem is quality. My first broke within 12 months - basically, when I tried to replace the brush, the metal rod to which it attaches came away from the handle. I'm writing this review since a closely-related problem happened with my second one. This time, the material used to attach that metal rod to the handle is no longer solid but has become almost a gel. This means the neck of the toothbrush wobbles at the slightest touch making it unusable.
I really wanted this toothbrush to work, but it's now a case of "fool me twice, shame on me".
Southern Steve
Reposted from philips.com
philips.com response
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
5 stars
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4 stars
19%
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8%
2 stars
4%
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Southern Steve
Reposted from philips.com
May 1, 2026
The issue is poor quality.
In many ways, I love this toothbrush. Yes, it's expensive, but the design is great. The problem is quality. My first broke within 12 months - basically, when I tried to replace the brush, the metal rod to which it attaches came away from the handle. I'm writing this review since a closely-related problem happened with my second one. This time, the material used to attach that metal rod to the handle is no longer solid but has become almost a gel. This means the neck of the toothbrush wobbles at the slightest touch making it unusable.
I really wanted this toothbrush to work, but it's now a case of "fool me twice, shame on me".
philips.com response
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Anonymous
Reposted from philips.com
Verified purchase
Apr 16, 2026
Sturdy with Terrific Features
[This review was collected as part of a promotion.] This electric toothbrush holds its charge, has a terrific recharging travel case, and has seamless buttons. It also automatically turns off after 2 minutes.
Nvlady
Reposted from philips.com
Apr 15, 2026
Intensity keep going to low
Intensity will not stay on high. I have the adaptive setting turned off and it still goes to low. Even had it replaced, and it’s the same thing. I’m disappointed in the unit and regret spending so much money on it.
philips.com response
Hi there,
We are sorry to hear about your experience and thank you for bringing this to our attention. Please unpair or check the Sonicare app (it can override intensity), make sure you’re using a genuine brush head fully seated, fully charge the handle, wipe and dry the metal shaft and handle top to clear debris/moisture, then power the handle off/on and test. If it still drops to low, please consider reaching out to us via one of our social media channels.
We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help.
Best regards,
Philips Consumer Care
Ueshuhei
Reposted from philips.com
Verified purchase
Mar 30, 2026
Best Model
[This review was collected as part of a promotion.] It’s great that it syncs with the app. It helps you track your brushing routine.
Claria
Reposted from philips.com
Verified purchase
Feb 27, 2026
Does a great job but durability is questionable
This is the second Phillips sonicare I've had in less that two years. The first one vibrated itself loose and could no longer be used but fortunately it was still within warranty and I got it replaced without any fuss. My hope is that the second one lasts longer than the first one because they're pretty expensive and the warranty was not extended.
Novanne
Reposted from philips.com
Verified purchase
Feb 25, 2026
Nice electruc toothbrush from Phillips
Have had this a while now, I like the different options for cleaning, it charges very well and lasts ages, love it
