I love the style of these shoes, however they are extremely difficult to break in. J&M shoes are essentially the sole staple of my wardrobe. I'm used to a break-in period with dress shoes. These are still incredibly chafing at the heel after 25 hours of attempting to break them in.
Johnston & Murphy response
Thank you for sharing your experience with the Conlin Cap Toe, and we're sorry to hear the break-in process has been so uncomfortable this time around. We know how frustrating it is to love the look of a shoe but struggle with heel chafing. We'd love the chance to provide assistance and advice, so please don't hesitate to reach out!
Johnston & Murphy Customer Service
(800) 424-2854
johnstonmurphy@johnstonmurphy.com
