Chelsea 36 Natural Grain Leather Shoulder Bag

This review isn't about the bag, it’s about the awful customer service that Nordstrom now provides its customers. The package got lost. I alerted Nordstrom, they said there’s nothing they could do. Go spend your money at Bloomingda*** they won’t do this to you. Fortunately for me I wasn’t out all this money because four days later the doorman found the package. However I will return it and purchase it from that other store based on the garbage experience with Nordstrom.