Dec 22, 2024
Drop ship - exchange challenging
While this set was cute, it was not actually sold by Nordstrom. Therefore, when I needed to do an exchange, it was not allowed. I had to do a return and then re-purchased the correct size at a higher price. This surprised me because I did not realize the item was not coming directly from Nordstrom. It makes me concerned because it did not have the same quality of Customer Service that Nordstrom generally has.
Verified purchase
CCV4
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