Luka Expandable Tote Bag

[This review was collected as part of a promotion.] Really great tote! I got the black shiny one and it looks really sleek. I love the fact that it is expandable at the bottom for extra space. also purchased the backpack charm so that my earbuds and other little things were handy. FYI I also bought the sage green Luka duffel (regular size) and the matching carry on. I just returned from a three-day trip and this combo was perfect for work and fun. Got a lot of compliments!

Structural seam failure after only two uses. Company refused to stand behind the product. My Luka duffel developed seam separation at a load-bearing corner after only two trips. This is a structural failure, not cosmetic wear, and should not happen with normal travel use. I submitted photos and a warranty claim directly with Calpak (Order #1224484). The claim was denied based only on warranty timing rather than the actual defect. A travel duffel should not begin coming apart after such minimal use. I own multiple Calpak products and expected the company to stand behind its products and its repeat customers. Instead, they refused to take responsibility for a clearly defective bag. Based on this experience, I cannot recommend this product.