Calder Chukka Boot (Men)

Thank you for your feedback and your many years of J&M loyalty! Sole separation with limited wear is absolutely not acceptable — and we hear you. This isn't the quality standard we hold ourselves to, and we're grateful you took the time to flag it. We've surfaced this feedback to our product and quality teams. Please reach out to our customer care team if you have not yet done so — we want to make this right for you. Johnston & Murphy Customer Service (800) 424-2854 johnstonmurphy@johnstonmurphy.com https://www.johnstonmurphy.com/help.html

Hi Agus! We're glad you love the look and feel of the Calder Chukka, but sole separation with seemingly little wear is absolutely not acceptable — and we hear you. This isn't the quality standard we hold ourselves to, and we're grateful you took the time to flag it. We've surfaced this feedback to our product and quality teams. Please reach out to our customer care team if you have not yet done so — we want to make this right for you. Johnston & Murphy Customer Service (800) 424-2854 johnstonmurphy@johnstonmurphy.com https://www.johnstonmurphy.com/help.html

We're sorry to hear the sole has degraded so quickly — three months of normal wear should not result in this level of degradation. We appreciate you sharing the photo and we've bubbled this feedback up to our product quality team. Please don't hesitate to reach out to us to discuss- we want to make it right and make sure you receive a J&M shoe you love. Return/exchange: https://returns.narvar.com/johnston-murphy/returns Johnston & Murphy Customer Service (800) 424-2854 johnstonmurphy@johnstonmurphy.com https://www.johnstonmurphy.com/help.html