Dec 22, 2024
Beautiful hat arrived damaged
The hat was squeezed into a box that was too small, causing irreparable damage to the brim. I was shocked when I opened the box; it was a complete disappointment. I expected better from Nordstrom, especially since I have been a loyal customer for over 35 years. I was so frustrated that instead of shipping it back, I had drove to my nearest Nordstrom to return it on the same day it was delivered. This experience was unacceptable!
Verified purchase
BellaPauline
- Size purchased:
- Medium
- Color:
- BLACK/ BLACK SATIN
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