



Details & care
What it is: A conditioner clinically proven to help leave your scalp feeling calmer, healthier, less irritated and less itchy, too.
What it does: It soothes and revives while moisturizing and adding shine to hair. Its rich and spicy aroma features a refreshing blend of kunzea, citrus and certified-organic essential oils of spearmint, vetiver and lavender.
How to use: Massage a small amount of conditioner into wet hair and scalp. Rinse well.
- Cruelty-free
- This brand has B Corp certification, representing business practices with emphasis on social and environmental performance, accountability and transparency
- This brand meets Nordstrom Responsible Brands criteria: brand adheres to responsible social and environmental practices
- Item #631955
Shipping & returns
Free shipping. Free returns. All the time. Purchases made online can also be returned or exchanged at any Nordstrom store, free of charge. Read more about our shipping & returns policies.
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Delivery
- Email gift message (free)
- Printed gift message (free)
- Fabric gift bag ($5)
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Aveda
Aveda products for women and men are professionally developed and clinically tested, and go to exceptional lengths to be respectful of the earth. A pioneer of holistic beauty, Aveda focuses on the latest botanical ingredients, innovations and salon-style performance developed for a wide variety of hair and skin types.
This brand meets Nordstrom Responsible Brands criteria: Aveda has B Corp certification, representing business practices with emphasis on social and environmental performance, accountability and transparency.
Most helpful positive review
Mar 24, 2021
Smells great, looks great!
This product makes his hair smell amazing, and look so healthy and shiny!
jL
Reposted from aveda.com
Most helpful critical review
Nov 21, 2023
Conditioner Totally Changed for the Worse
I'm not one to write reviews, positive or negative, but as others have clearly noted, this is such a different product than it used to be - completely watered down and my scalp also began to itch in a manner I've never experienced. Meanwhile, the cost of Aveda's products continue to climb at a remarkable pace, which makes me question my longtime loyalty to the company. Seems like outright profits win again. Quite disappointing.
MSchumacher
Reposted from aveda.com
aveda.com response
We're concerned to hear about your experience. If you would like further assistance, please send details directly to consumercare-soc@gcc.aveda.com and a member of our team will be in touch.
5 stars
71%
4 stars
14%
3 stars
5%
2 stars
2%
1 star
8%
Pros:
Cons:
Current reviews don’t mention any.Sort by Most Helpful
Size
EvanShaffer
Verified purchase
Size purchased: 10.1 oz
Color: NO COLOR
Jan 24, 2025
Smells good. That's all it's got.
Smells amazing but does not do a great job. Would not recommend. You have to use at least twice what you would normally use.
Was this helpful?
MSchumacher
Reposted from aveda.com
Nov 21, 2023
Conditioner Totally Changed for the Worse
I'm not one to write reviews, positive or negative, but as others have clearly noted, this is such a different product than it used to be - completely watered down and my scalp also began to itch in a manner I've never experienced. Meanwhile, the cost of Aveda's products continue to climb at a remarkable pace, which makes me question my longtime loyalty to the company. Seems like outright profits win again. Quite disappointing.
aveda.com response
We're concerned to hear about your experience. If you would like further assistance, please send details directly to consumercare-soc@gcc.aveda.com and a member of our team will be in touch.
James
Reposted from aveda.com
Sept 9, 2023
Agreed. New formula is bad.
I should have given more weight to the growing number of reviews that this conditioner has become far too watery and ineffective. One bottle contained the new, watery formula but I bought another thinking the first was from a bad batch. Wasted money a second time. Won't make that mistake again. Seems Aveda is cutting costs and quality everywhere and is on a quick decline.
aveda.com response
Your comments are important and we'd like to connect you with the right team. If you would like further assistance, please reach out to consumercare-soc@gcc.aveda.com with your contact information and full details. A team member will then be in touch.
Scott
Reposted from aveda.com
June 8, 2023
new formulation - might be ok
I'm a long-time user of this conditioner. I just started a new bottle and as others have said, the formulation has obviously changed. It used to be thick, like a cream; now it's watery. And the fragrance seems different and not as strong. I haven't used it enough yet to know if that will make a difference to my hair. My girlfriend always used to say she loved how my hair smelled; I hope she still likes it!
aveda.com response
Your comments are important and we'd like to connect you with the right team. If you would like further assistance, please reach out to consumercare-soc@gcc.aveda.com with your contact information and full details. A team member will then be in touch.
Just the gel....
Reposted from aveda.com
May 15, 2023
The product has changed for the worse
These products are a splurge for me and I will stop using it after 5 years. The product has become very watery. After one bad bottle I ordered again - same thing. I will still use the gel but probably stop the shampoo too as I think this formula could have changed.
aveda.com response
Your comments are important and we want to connect you with the right team. If you would like further assistance, please reach out to consumercare-us@gcc.aveda.com with your contact information and full details. A team member will then be in touch.
GoneBoy
Reposted from aveda.com
Mar 14, 2023
Diluted conditioner by 50%
I've been using this conditioner for at least 5 years and have been happy. It USED TO BE thick and creamy until this last bottle I bought in Jan 2023. Thick and creamy is good as I have lots of thinning fine curls, and I need to put conditioner only on my ends, nowhere near my roots to plump my curls and cover my emerging bald spot, but with this new runny formula, it drips down to my scalp and weighs down my curls. It's so runny it doesn't coat my hair like it used to. Other Aveda conditioners are too heavy for my hair, and this is the one I've stuck with after a good bit of experimentation with various Aveda products. My wife uses the Nutri-plenish light formula, but that's still too heavy for my hair. I called Aveda and asked if they'd changed anything with the pure-formance conditioner. No, they said and sent me a replacement bottle. The replacement is as runny as the one I bought in the Aveda store at the mall, and now I see others complaining of the same thing - runny Pureformance onditioner. It's already expensive, but if it works, I choose to suck it up, but now It appears to be about 50% diluted, so essentially I'm paying twice as much, which is outlandish, even for Aveda. Aveda has now gone over my threshold of what I'm willing to pay to keep my hair nice. I've got about 6 weeks left on the two bottles I have begun experimenting with non-Aveda shampoos and conditioners as I don't want to support Aveda in any way any more. I'm sure there's something out there that will work for my curls that isn't runny like the Pureformance conditioner is now whose formula "hasn't changed." Following my experience, my wife has decided this is enough for her as well. She's disgusted with the change and the denial of any change, and has decided she's paid far more than is reasonable given she uses the Nutri-plenish shampoo and conditioner and says it's outlandishly priced, but she loves the scent, but she's had it with Aveda, too. We're done with Aveda, sad to say.
aveda.com response
Your comments are important and we'd like to connect you with the right team. If you would like further assistance, please reach out to consumercare-soc@gcc.aveda.com with your contact information and full details. A team member will then be in touch.
