Lone Peak All Weather Trail Running Shoe (Women)

I have been wearing solely Altras for years and have always been happy. However, these shoes have left a VERY poor taste in my mouth. They were falling apart from the very first wear and they have been worn less than 10 miles total. The rubberized part separates from the upper. It is hard to photograph without making it look like I am peeling the rubber off of the shoe. They are supposed to be waterproof, but if there are holes in the shoes almost immediately, I don't see how that is possible. I emailed the warranty, and they said it is "not a defect" and it falls within the life expectancy of the product (less than 10 miles!!!!). Then they said it was poor fit or that I was just having heel slippage, neither of which I mentioned. They were saying anything to get out of holding up their warranty. The unfortunate part, my mother bought a pair of these shoes on the same day that I did. We wore them on all the same hikes, and they started falling apart at the same time (both within just a few miles). We both submitted claims, yet hers was approved immediately, while I have been going back and forth unsuccessfully. STAY AWAY from these shoes and DO NOT COUNT ON THE WARRANTY IF SOMETHING GOES WRONG!