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- Imported
- Item #10927407
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Most helpful positive review
Mar 11, 2026
Wonderful Hair Styling Tool(s)!
I bought this a few weeks ago and wish I would have done so sooner. I never felt like I could get salon quality hair at home. I have thick wavy hair that can be styled curly or straight and every which way in between. However, I am horrible with a curling iron and I could never hold a hair dryer and a round brush at the same time. I would try to mimic a blowout at home, but would get thick, frizzy results that never looked quite right.
Every single attachment on my Dyson produces quality results. The app videos helped me learn in the beginning - and my only regret is not trying this sooner.
LG4m
Verified purchase
Reposted from Dyson
Dyson response
Hello there, thank you for sharing your experience. It’s great to hear you’re enjoying your Dyson styling tool and achieving salon-quality results at home. Thick, wavy hair can be tricky, and it sounds like you’ve finally found a solution, no more tangled curling irons or juggling a brush and dryer. The app videos clearly helped you as you got started, and your story is a reminder that the right tools and guidance can transform a daily routine. Enjoy your new look!
Most helpful critical review
Aug 6, 2025
Died after 10 days
To use the automated i.d. features, you need to download the Dyson app. Began glitching on the second day of use. I have short hair. Was using on medium heat and medium fan. All 6 lights (heat and air) would flash at once and machine would just stop working mid-styling. Happened several times. I googled it and found several users on tiktok with same problem "New Dyson Glitching" One day, it just stopped. I went through multiple trouble shooting sessions with Dyson support. Turns out they know about the problem and thought their most recent update to the app would solve it. Apparently not. I think I'll wait to buy another until the technology is figured out. Before it died, curling barrels had more air power, rubber bristled round brush is much better than the AirWrap complete brush. Smoothing attachment, which I thought was like the AirStrait, is really not at all effective. Supposed to be used on dry hair only to smooth frizzies but doesn't even do that. If you buy it, be sure to buy it from a trusted retailer. If I do repurchase this item again, I will only buy it from Nordstrom. I like their return policy and they won't limit me to 30 days.
LoveItalianShoes
TOP 1000 REVIEWER
6found this helpful
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LoveItalianShoes
TOP 1000 REVIEWER
Color: Ceramic Pink/ Rose Gold
Aug 6, 2025
Died after 10 days
To use the automated i.d. features, you need to download the Dyson app. Began glitching on the second day of use. I have short hair. Was using on medium heat and medium fan. All 6 lights (heat and air) would flash at once and machine would just stop working mid-styling. Happened several times. I googled it and found several users on tiktok with same problem "New Dyson Glitching" One day, it just stopped. I went through multiple trouble shooting sessions with Dyson support. Turns out they know about the problem and thought their most recent update to the app would solve it. Apparently not. I think I'll wait to buy another until the technology is figured out. Before it died, curling barrels had more air power, rubber bristled round brush is much better than the AirWrap complete brush. Smoothing attachment, which I thought was like the AirStrait, is really not at all effective. Supposed to be used on dry hair only to smooth frizzies but doesn't even do that. If you buy it, be sure to buy it from a trusted retailer. If I do repurchase this item again, I will only buy it from Nordstrom. I like their return policy and they won't limit me to 30 days.
6found this helpful
DLJ23
Verified purchase
Size purchased: One Size
Color: CERAMIC PINK/ ROSE GOLD
Nov 12, 2025
Purchased 2 and both malfunctioned
Initial purchase malfunctioned during first use (machine would shut off after 5 min if I changed the attachment mid-use). Assuming it was a one-off faulty device, I returned the item and purchased a second. The exact same issue occurred after 15 minutes of use. The device would shut off and not turn back on for at least 5 min. I was so hopeful this device would exceed my expectations, but I’m so disappointed. I’ve had the original for close to 5 years (and have loved it!) and was willing to pay the high price point if it proved to be an upgrade. I’ve since read on many message boards that this seems to be a common issue with the new model.
5found this helpful
Zeenha
Verified purchase
Dec 11, 2025
not worth it.
I just got the new airwrap and so disappointed the curls didn’t stay for 5 min and my hair looks frizzy. I’m a hair stylist and this one is the worse. I have the blow dryer and works just fine but not the new Airwrap for sure . I’m going to return it. Not recommended.
2found this helpful
Hdg27
Reposted from Dyson
Verified purchase
Mar 12, 2026
Don’t waste your money!
It has not worked correctly from day 1. Do not buy this product.
Dyson response
Thank you for sharing your feedback with us. We're truly sorry to hear your product hasn't worked as expected since day one. Your experience matters greatly to us, and we're here to help. If you're open to it, our live chat and voice support teams are ready to assist and explore solutions together. Your satisfaction is important, and we're committed to making sure you get the most from your Dyson. Please don’t hesitate to reach out; we’d love the opportunity to make things right. Thank you again for your input.
LG4m
Reposted from Dyson
Verified purchase
Mar 11, 2026
Wonderful Hair Styling Tool(s)!
I bought this a few weeks ago and wish I would have done so sooner. I never felt like I could get salon quality hair at home. I have thick wavy hair that can be styled curly or straight and every which way in between. However, I am horrible with a curling iron and I could never hold a hair dryer and a round brush at the same time. I would try to mimic a blowout at home, but would get thick, frizzy results that never looked quite right.
Every single attachment on my Dyson produces quality results. The app videos helped me learn in the beginning - and my only regret is not trying this sooner.
Dyson response
Hello there, thank you for sharing your experience. It’s great to hear you’re enjoying your Dyson styling tool and achieving salon-quality results at home. Thick, wavy hair can be tricky, and it sounds like you’ve finally found a solution, no more tangled curling irons or juggling a brush and dryer. The app videos clearly helped you as you got started, and your story is a reminder that the right tools and guidance can transform a daily routine. Enjoy your new look!
Sedooka
Reposted from Dyson
Verified purchase
Mar 11, 2026
Questionable quality
I loved the style, however, one of the attachments fell apart after 3 uses and dyson had not replaced it
Dyson response
Hi there, thank you for sharing your feedback. We are truly sorry to hear that one of your attachments came apart after only a few uses, and we understand how disappointing that must feel, especially when you were enjoying the product's style. We would really like to take a closer look at this for you and see how we can help. Please reach out to us via live chat or by phone so we can review your situation and guide you to the best possible resolution. Your satisfaction is important to us, and we remain committed to helping you get the most from your cleaning solutions. Thank you again for your input.