AERIN Rose Hand & Body Cream

I have used this Aerin Rose Hand and Body cream for years. The last one I purchased didn't have the protective seal and I used all my rewards on purchasing this! When I went to Nordstrom Store to exchange it, it took the lady 20 minutes to go and find another pack and still it didn't have protective seal! They have not only changed the packaging to make it smaller but the price has gone up, but the fragrance has changed to a tacky smell. I'm not sure if the reason might be change of formula or not having a protective seal as it used to. I'm hoping both Nordstrom and Christian Dior will read and hear loud. #1 reason we buy this is formula/effectiveness as of moisturizing/smell and #2 hygiene and trusting the brand and item #3 price. And if they want to go downhill from all ends that means deteriorating their name/brand and quality. The reasons this has to have a protective seal is 1) To make sure it is brand new and no one has used it, 2) Keep the product sealed and new so that it won't dry (what if we want to use it at a later day or weeks later? Or want to gift someone? It needs to have the protective cap. 3) Hygiene to show microbes don't enter and wont grow in it. 4) The fragrance won't change smell and many other reasons others could even chip in. They also used to gift better and larger items with the purchase, sending two small items doesn't justify again the price we have paid for this that has increased exponentially during last 3-4 years.