Nordstrom Trunk Club
Nordstrom Trunk Club Is Closed
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FAQ
What is Nordstrom Trunk Club?
Nordstrom Trunk Club offered curated styling services and sent items and outfits to customers' homes to try before buying.
What happened to Nordstrom Trunk Club?
It closed in 2022, but you can still connect with a Nordstrom stylist online or in store for personalized style advice and looks you'll love.
Is the Nordstrom Trunk Club Privacy Policy still in effect?
Nordstrom privacy practices are consistent across the family of brands, and you can always find the privacy policy linked at the bottom of our websites.
Can I still try items on before I buy them?
While we no longer offer the at-home "try before you buy" experience that was available through Nordstrom Trunk Club, you can try items on in our stores.
Can I still access my Nordstrom Trunk Club account to see my purchase history, wardrobe and outfit suggestions?
After August 1, 2022, this information won't be accessible on the Nordstrom Trunk Club or Nordstrom websites. You may find all purchase receipts in the inbox of the email address associated with your Nordstrom Trunk Club account.
NORDSTROM TRUNK CLUB CREDIT
What happened to the credit on my account?
Any remaining credits on your Nordstrom Trunk Club account were converted to a Nordstrom eGift Card and sent to the email address used to access your Trunk Club account. This balance can be used at Nordstrom or Nordstrom Rack. If you have questions about a credit balance, get in touch.
I have an unused promotional code for Nordstrom Trunk Club. Can I still use it?
As of June 1, 2022, unredeemed promotional codes for Nordstrom Trunk Club can't be applied, as Nordstrom Trunk Club no longer offers Trunks for purchase.
GIFT CARDS
What if I have an unused Nordstrom Trunk Club Gift Card?
If you are the recipient of a Nordstrom Trunk Club Gift Card with an unredeemed balance and the original purchaser provided Nordstrom Trunk Club with your email address, the balance was converted to a Nordstrom eGift Card and delivered to your inbox. If you are the original purchaser and we do not have the recipient's details, the balance was converted to a Nordstrom eGift Card and delivered to your inbox.
If you have questions about a Gift Card balance, get in touch.
RETURN POLICY
What is your return policy for items purchased through Nordstrom Trunk Club?
All returns for Nordstrom Trunk Club purchases must be made by August 15, 2022. Items in their original condition may be sent back or returned to a Nordstrom location. For assistance with a return shipping label, get in touch.
Refunds will be applied to the card used to purchase the returned items. If we choose to provide a refund and no purchase record is available, the amount of the item's current price will be applied to a Nordstrom Gift Card.
Due to the closure of Nordstrom Trunk Club, unreturned purchases are considered final sale after August 15, 2022.