Nordstrom NYC Store Services

Easy Order Pickup & Returns

Enjoy the convenience of online order pickup at our flagship store—or pick up your order at any of our seven locations across Manhattan, including Nordstrom Local and Nordstrom Rack.

Plus, at Nordstrom NYC, we offer:

• Extended pickup and delivery hours
• Express returns

Style Help in Store & Online

Get everything from a little style advice to a complete wardrobe revamp with one of our stylists. Appointments are fast, fun and free—and can be booked online.

Fast & Easy Alterations

We're committed to being the go-to destination for all your alterations needs. From a quick fix to updating an entire garment, we do it all, thanks to our team of professional tailors, the largest in the nation.

Beauty Services

Indulge yourself in Beauty Haven, our immersive, interactive beauty floor featuring wellness, hair care, beauty tools and services from your favorite brands.

Nordstrom Local

Get the Nordstrom experience a little closer to home. Our convenient service hub for easy online order pickup and returns, express alterations and more is open to serve you in the West Village, Upper East Side and Williamsburg.

Gifting Services

Get a free gift box for your purchase, or choose a reusable fabric gift bag for $5. Gift options are nonrefundable, and availability varies by product size.

Shoe Repair

Bring in your shoes or leather goods to be repaired or refurbished by our experts. We'll take a look and provide options and timelines. We also offer Jason Markk shoe-cleaning services.

Maria Tash Piercing

Maria Tash is known for a personalized piercing technique tailored to each client's style, skin tone, and anatomy. Shop fine jewelry and enjoy a luxury piercing experience, all in one visit.

Piercing services are available on select days, and you must be over 18 or have a guardian present. Call our Fine Jewelry department at 212.295.2000, ext. 1290, for more information.