Volufiline 92% + Pal-Isoleucine 1% Serum

Most reviews I've read so far mainly point out a lack of results, so I wanted to share my experience since it has left me more than disappointed. I bought this product late last year and started using it twice a day on my lips. I generally have sensitive skin, so I always make a point to research products beforehand and to be very careful during the first few uses so I can stop immediately if something feels off. This time, however, everything seemed fine at first. For about two to three weeks, I had no issues. Then one day, out of nowhere, my lips started burning. I hadn't changed anything in my routine, but suddenly my lips became very red and small dots appeared where I had applied the serum. I removed it and tried using it once more a day later to confirm whether it was the product and I experienced the same burning sensation again. After that, I stopped using it completely, but unfortunately, the damage was already done. The burning continued, and I couldn't use any products at all, not even lip balm. My lips began to scab over, eventually forming one large scab that would crack every time I talked or ate. It was extremely painful and looked awful. This may have been worsened by the dry winter weather in Umeå, Sweden, but overall it was very disheartening. The worst part is that it has lasted for months. One scab would heal, and I'd feel fine for a couple of weeks, then another would form again. I'm writing this right now with another scab almost four months later. I tried everything, different lip balms, leaving my lips alone, even medical-grade honey based on recommendations. I also tried to see a doctor, but they believed it would resolve on its own, which it didn't. The last thing I tried was Cicaplast; it helped temporarily but then made things worse again. I feel really sad and disappointed, and I deeply regret buying and trying this product. What upsets me the most is that my lips have scarred where I applied it. There''s now a visible line across my lips, above it is my natural lip color, and below it is a muted, grey-toned version of it. It makes me look unwell, and I miss how my lips looked before. There's also lines on my lips from the cracking which makes them look wrinkled. If you have sensitive skin, I strongly recommend taking this into consideration before trying this product. To demonstrate the damage I have attached a picture of my lips before volufiline, what it looked like when I first encountered a problem and lastly what it looks like today.