'Isabella' Backpack

[This review was collected as part of a promotion.] Horrible backback!!! The weight distribution is terrible. The laptop slot that rests on your back when you have it on, is wayy too long and stiff. I understand it is meant to protect electronics but it's just awkward. It's a women's bag, so why does the back panel need to hit my butt and go all the way up to the back of my neck?! It DOES NOT STAND UP even if you have heavy books in it. Meaning the bottom is too narrow, it is roomy in the middle but then the bottom tapers to nothing. Normally there would be more of a "rectangular bottom". So when you throw stuff into it, it sits in the middle and nothing slides down because it it too tight. What backpack in the history of backpacks falls face down on whatever nasty floors and surfaces you set it down on. Think of school, work, and commuting with your back pack, there are no hooks to hang it up, so you set it down. Well I'm here to tell you it WILL BE FACE DOWN AND DIRTY. Zippers don't zip and unzip easily, straps are too stiff and make it hard to get out of your vehicle when you are grabbing your bag to go to class. Filled the top inside pocket with some stuff, and it blocks you from getting stuff past it to the main compartment. I mean everything is so flawed design wise. Love North Face clothing and jackets, but I won't be buying another back pack from them!!! ZERO STARS